Wednesday, March 05, 2003


CRM software or CRM shelfware?. When it comes to customer relationship management software, much of what businesses purchase is never put to use, according to a new study. [CNET News.com]

This is where the CRM companies were making their money.

9:14:59 PM    comment []


I had a great talk last night with Ben and Mena Trott, the authors of Movable Type. It was the first time we had ever talked. I find that our values are very compatible, which is not surprising considering that they make nice weblog authoring software. We also seem to share a concern, a careful watch-and-see approach to the Google acquisition of Blogger. I said to them, as I said to Jason and Evan, that now is the time to establish conventions for working together after the arrival of the big companies. If we don't do it now, we probably won't be able to do it in the future. But nothing is certain, there have been so many surprises up till now, why should that change as we go forward?  [Scripting News] 9:14:00 PM    comment []


Ok, I've been offline for a bit, was having some trouble with the network at home while waiting for the baby. And we're still waiting... 9:12:58 PM    comment []