Monday, September 22, 2003

Patrick Meader has a great article on what it's like to get rid of your land line and use your cell phone as your primary. Funny, but none of his issues intersect mine at all. That means there are a lot of issues! The take-home: you might be using your company's product already, as "dog food." But are you using it exclusively and extensively? Are you in close touch with several people doing so? If Partick and myself were part of a focus group on the topic, an entire department might be reuired to fix the bugs we found. 
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