Moon Musing: Susan Heathfield's Weblog
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Monday, April 21, 2003
 

Clear Expectations and the Five T's

I've been thinking a lot about compensation this weekend as I struggle to make recommendations for executive comp for a small client organization. The problem? We have no long term compensation strategy so each manager is asking for raises for "his" people in a vacuum. I am further concerned that hefty increases are being requested for several people who have had their jobs changed or redesigned due to ineffective  performance. At the same time,  I wonder if "effective performance" was ever clearly defined for them.

Maybe I'm crazy, but if you have a dedicated person who wants to do a good job for the company, failing, they must not know what constitutes a good job. Or, they must not understand the priorities and expectations. Or, they lack the necessary talent, tools, time, temperment, or training needed to do a good job. These are my long-term "five T's."

I'll bet that if you study the situation closely, the key issue is unclear expectations. You'll hear a lot more about this from me in the future.

My new article talks about compensation trends now. Check it out. You'll like it. I'd love feedback.

Salary and Compensation Trends for Forward Thinking Organizations

Warmly,

Susan


1:23:40 AM   Clear Expectations and the Five T's     comment []


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