Dear People,
I've come across an excellent article about measuring the effectiveness of Human Resources. If this has not already received some attention in your organization, I'm sure it will soon.
In a study done by the Human Resources Institute of New Zealand, they found current measurement practices and expectations of Human Resources lacking. The study concluded:
"All in all these results suggest that the measuring of human resources is viewed as important. The reason for this view can be attributed to the growing strategic importance of human resource management and the need for human resource managers to establish their credibility by making the function more accountable in financial terms.
"The difficulties of human resource managers achieving this should not be underestimated. They are perceived as not having the necessary expertise to carry out appropriate measurement and that many of the measures used lack precision and are too difficult."
Take a look at all of the results.
Warmly,
Susan
3:02:09 PM
Can We or Can't We Measure Results? 
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