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Tuesday, March 15, 2005
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Useit.Com: Lower-Literacy Users.
The main and most obvious advice is to simplify the text: use text
aimed at a 6th grade reading level on the homepage, important category
pages, and landing pages. On other pages, use text geared to an 8th
grade reading level. [Tomalak's Realm]
11:22:16 AM 
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Ernst & Young's Knowledge Management Efforts
On Tuesday last week we visited Ernst & Young in Cleveland. APQC
had originally studied Cap Gemini Ernst & Young in our previous
study on Building and Sustaining Communities of Practice and we were
very impressed by their efforts to institutionalize, to embed knowledge
sharing in their culture. I wondered if Ernst & Young by itself
would have continued the efforts.
I am glad to report that they
have. The Center for Business Knowledge is still alive and well and in
part revitalized because of recent regulations concerning audit and
compliance.
Knowledge Sharing at E&Y is a mega process. This
means that it gets "strategic" attention and therefore resources, and
it is expected behavior of every employee. The CBK offerings are
divided into "standard" and "custom." Standard offerings such as
communities of practice deployment and support and technology are
funded at the corporate level. If a practice area wants a custom
application or solution then the CBK charges back the cost to that area.
As
I mentioned earlier, communities of practice fall within CBK's standard
delivery model and include chartering, planning, identifying
stakeholders and deploying communities. After that the CBK takes on a
monitoring role to help keep the communities focused and active.
If
I had one salient point to pick out about their initiative, it would be
focus. The CBK's is strongly focused on ensuring that knowledge sharing
is embedded into the company culture and they do everything in their
power to nudge people into that. - Farida Hasanali [APQC's Knowledge Management Blog]
11:20:04 AM
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My Blog is Mad at Me [Edu_RSS]
Cute satire on the order of traditional male with traditional, pouty female playing the part of MY BLOG
10:49:13 AM
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Jeff Jarvis
is a white male. I appreciate what he says. My whole life I've been
told I had it easier because I am a white male, but somehow, it hasn't felt all that easy. [Scripting News]
This whole thing just started last week, I've only read three posts on
it and am already tired of it. Come on folks, lets just accept
this is a virtual space and take advantages of the level playing field
that offers.
10:32:45 AM
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Coke versus Pepsi: It all depends on how you look at it.
"The preference for Coke versus Pepsi is not only a matter for the
tongue to decide, Samuel McClure and his colleagues have found. Brain
scans of people tasting the soft drinks reveal that knowing which drink
they're tasting affects their preference and activates memory-related
brain regions that recall cultural influences. Thus, say the
researchers, they [...] [The Eyes Have It]
10:29:09 AM
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Seeing Is Believing.
"Illustrations were essential in spreading new scientific and medical
ideas and it was often the case that new developments in the sciences
were accompanied by corresponding developments in illustrative
techniques. These techniques are the subject of Seeing Is Believing,
which complements an exhibition of the same name on view from October
23, 1999-February 19, [...] [The Eyes Have It]
10:28:55 AM
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Vital Visionaries. Article in the NIH Record.
"Creating
art with older "teammates" made first-year medical students more
sensitive to older people, according to results of the Vital
Visionaries (VV) collaboration, a pilot program developed by the
National Institute on Aging in conjunction with Johns Hopkins School of
Medicine and the American Visionary Art Museum (AVAM) in Baltimore.
[...] [The Eyes Have It]
10:27:49 AM
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© Copyright
2005
Judy Smith.
Last update:
4/22/2005; 5:21:12 PM.
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