Friday, April 01, 2005

Shill Reviews Could Pose Problems. Shankar Gupta writes for Media Post today about his experience with a moving company. It sure had a lot of positive consumer reviews on the websites he checked. But were they real? Or were they posted by shills? While I don't feel there's anything wrong with a business asking a satisfied customer to post a positive review, as that moving company routinely did -- heck, that's what the entire feedback system on eBay is all about -- Gupta's piece raises a good point about one of the pitfalls of "citizen journalism," open blogging, and those kinds of unmoderated (or (...) Entry continued... By pzollman@aimgroup.com (Peter M. Zollman). [Poynter E-Media Tidbits] 9:36:57 PM    comment [] Home sweet home office?. Intriguing questions about working from home have been raised in a couple of recent blogs. Wednesday, Sun Microsystems employee Marion Vermazen asked whether Sun's... [News.blog: Workplace (CNET News.com)] 9:34:36 PM    comment [] Interaction-Design.org. A new site has been launched: Interaction-Design.org. To quote: So far, this website features the beginnings of a free, open-content, peer-reviewed Encyclopedia covering terms from the disciplines of Interaction Design, Human-Computer Interaction (HCI), Design, Human Factors, Usability, Information Architecture, and... [Column Two] very nice 2:04:35 PM    comment [] ESJ column: the invisibility of knowledge work. I have a new column up at Enterprise Systems Journal. This time I take another run at the notion of visibility and knowledge work. [McGee's Musings] 1:56:11 PM    comment [] Bonnie Nardi on the structure of invisible work. Lilia points to what looks to be an interesting piece on knowledge work and visibility/invisibility. As she says, "more to read." 'Invisible work' issue of Computer-Supported Cooperative Work. And while I was searching for the right link for "It's just a matter of common sense”: Ethnography as invisible work by Diana Forsythe to add to my story I came across A web on the wind: The structure of invisible work by Bonnie Nardi and Yrjö Engeström, which is an editorial for the "invisible work" issue of Computer-Supported Cooperative Work. Wonder how I could miss it - with all my interests in invisible work? More to read :) [Mathemagenic] [McGee's Musings] 1:52:47 PM    comment [] Guy Kawasaki, formerly of Apple, has his Top 10 Rules for Evangelism listed over at the brand autopsy blog. There are some excellent principles there for anyone trying to market... [Brain Frieze] 1:20:09 PM    comment []

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