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"Conversation. What is it? A Mystery! It's the art of never seeming bored, of touching everything with interest, of pleasing with trifles, of being fascinating with nothing at all. How do we define this lively darting about with words, of hitting them back and forth, this sort of brief smile of ideas which should be conversation?" ~ Guy de Maupassant ~

Thursday, December 01, 2005

It has been over 10 hours since I asked for a password reset for Skype, following the password scare - no response yet. Had to boot my laptop this morning so I am now locked out of Skype completely. Can someone from Skype please help with this? I hate moaning and know this is a rant but it is very frustrating. While some Skypers haven't had this problem, there are lots of others facing it.

And to top this, I get an email from the new PR firm for Skype :

".....We are making an announcement tomorrow about the introduction of Skype 2.0, which is even more user friendly and offers video for the first time. The news will cross the wire tomorrow morning at 6 a.m., but Walt Mossberg’s story just broke a bit early, so I wanted to be sure you got all the news early as well. Please let me know if you have any questions now or in the future about Skype. I will be happy to help you getaccess as best I can."

I would love to try the 2.0 beta but am locked out. All I can say at this point in time is I hope this isn't what's in store for us with Skype 2.0.

And I notice they've gotten rid of the tagline - "It just works" from their website! Interesting what you notice when a brand you're close to and have an emotional bond with lets you down.

Update :  I got a message from Skype support asking for an alternate email id .. and it was reset immediately after.  Finally happy.  I can try the beta now !



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10:27:01 AM    comment []  trackback []

I too got a scary email from Skype this evening, and until I read Stuart's post, didn't really look at it. When I read it, I hurried over and changed my password but the promised new password hasn't arrived. Am afraid to log off Skype as I will be stuck. Hope my SkypeIn and SkypeOut accounts and credits don't vanish. This is nuts. Skype is probably overwhelmed by the number of requests and hasn't been able to respond to all ... am hoping.




12:21:39 AM    comment []  trackback []