If our users make it to the library's web site at all, chances are they are confronted with library terminology they don't understand and a long list of databases they have to decipher and choose among. The result? Libraries are losing potential users. Librarians license valuable and costly full-text databases that we know contain the information researchers are seeking. But in a three-click world, each vendor's database remains a separate silo of information that our users don't find. Even if patrons are familiar with searching the OPAC, that won't help them retrieve articles. Library services that require training or require the user to come to the library undermine the advantages of licensing electronic content.

Trumping Google? Metasearching's Promise, Judy Luther.