Does Adobe, BEA Systems, Borland, Citrix, Computer Associates, Intuit, Macromedia, McAfee, Microsoft, Novell, Oracle, PeopleSoft, Red Hat, SAP, SAS Institute, Siebel, Sybase, Symantec, Trend Micro, or Veritas give its customers the best support for their money? That's the question we're asking in the GripeLog poll for this holiday season.
Now, you might expect the more natural question for the GripeLog to be asking is which of these vendors do the worst job of support, but I think the answers there would be all pretty predictable. So I decided it would be more enlightening to see which of these worthies my readers feel is most deserving of accolades for service and support.
As always with my polls, you can only vote directly for one of the twenty vendors on the list. But there is a write-in capability. All you have to do is post a comment to the poll telling us who you would like to vote for and why.
To cast your vote and view the poll results, come to this page on my website and find the poll box in the right-hand column. After you make your selection, don't forget to check out the comments readers have posted and perhaps add your own. The poll numbers are fun, but in the end the real value in this exercise will come from the comments you share with your fellow readers about your experiences with the vendors.
8:01:54 PM 
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