According to the article, Talking heads are catching on as Web meetings take off By Barbara De Lollis, (USA TODAY, Sept 7, 2004), voice, video, and data conferencing are replacing travel to some extent, but perhaps not as much as anticipated shortly after the events of Sept. 11th.

' "What 9/11 really did was force senior executives to try this stuff," says Mitchell of the Business Travel Coalition, which represents corporate travel departments. "Many of them had never really experienced it. They tried it. It worked." '

The trends suggests that conferencing is becoming more popular not just as a substitute for travel, but as another communication tool available to workers.

'Providers of remote conferencing services are seeing sessions become shorter and more frequent. That, they say, shows the practice is becoming just another daily business tool, and not only a substitute for business travel. '

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