New research on Breaking Barriers to e-Government is coming out of Europe, and the tie in between eGov and adopting collaboration is becoming more clear.
Effective collaboration using Internet-enabled tools (virtual collaboration) supports communication across geographically separated locations, positively impacting Barriers 4 (poor coordination), 5 (workplace and organizational inflexibility), and 6 (lack of trust).
Barriers 2 (financial inhibitors), 3 (digital divides), and 7 (poor technical design) are also barriers to adopting virtual collaboration. Addressing these issues as a technology adoption project may provide a lower-risk lever for solving the larger context for each of these issues.
Then there's Barrier #1, Leadership failures. [Insert dramatic pause here.] Solving that one is much more difficult. One starting point is to assist in leadership awareness of the drivers and new demands of the knowledge economy. This is an education issue, but with the busy schedules of most executives in government as well as in commercial organizations, education will need to come through as many avenues as possible, including the media.