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10:47:36 PM    

An excellent article in the New York Times about getting a good return on investing in Technology:Technology and Worker Efficiency.

The observation that it is learning how to use a technology - more than the technology itself - that brings economic gains is not surprising. That is the historical pattern, economists note. The electric motor, for example, was introduced in the 1880's but did not generate discernible productivity gains until the 1920's, when businesses reorganized work around the industrial production line, the efficiency breakthrough of its day.
10:33:23 PM