What is Wrong with this Picture?
Several times a week, in hospitals all over, system or another breaks down...requiring a staff nurse to 'fix' the problem so a 'patient won't suffer' from the breakdown. Maybe it’s pharmacy sending the wrong drug....or not sending it on time....or a late tray that never arrives for a hungry patient....or the transporter arriving without a wheelchair to take a patient for a test.....you know the situations.
Time after time, nurses stop what they are doing to 'fix' the problem. Eventually their frustration mounts to the point they tell their nurse manager that something needs to be done.
What would Nightingale do?
10:00:17 AM 
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