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21st January 2002
" . . . a worldwide movement against the tyranny of numbers. . . . Called 'post-autistic economics' - 'autistic' is intended to imply an obsessive preoccupation with numbers . . . protesting against the dogmatic teaching of neoclassical economics and the 'uncontrolled use' of mathematics as 'an end in itself'. . . . [a study] backing many of the rebels' points and recommending sweeping changes in the way economics is taught in French universities. The movement has had a worldwide impact . . . "
" . . . we have been plunged into . . . 'the audit culture . . . a gigantic experiment in public management'. We can see the results everywhere. . . . measurements covering almost every area of professional life or government, all in the name of openness, accountability and democracy."
" . . . the problem is that what really needs measuring is not countable. 'So-called efficiency . . . takes the place of effectiveness, quantity of quality. . . . these numerical indicators are about management at a distance, and they will always miss the point . . . "
" . . . the McKinsey slogan that 'everything can be measured and what gets measured gets managed.' . . . people are now expected to do what the targets tell them, rather than what is actually necessary." ... [more]
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