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more posts
Reclaiming My Life: A Declaration of Intent
The Revenge of the Dead Cow Cult
Updating Neighbors
The Ultimate Pun
The Obligatory Naked Mole Rat Advisory
Beauty is in the Eye of the Beholder
And oh, by the way...
World Dominion and Other Pastimes
Two unsettling developments.
Why You CAN Teach an Old Dog New Tricks
No Birdbrains Here

Thursday, October 3, 2002

Special Pleading
I'm sorry that Dave Winer has had to have heart surgery, and that it's taking him a long time recover. I wish him swift healing and all the best.

But this is really annoying:

Other updates, Jake and Lawrence are hot on the trail of the beginning-of-the-month bug that's been torturing some (not all) Radio users since approx April or May. It seems to only happen if you have titles and links turned on, and don't specify a link on the first post of the month, and do specify a title. If that is indeed the situation, we know what the problem is, and will fix it. I apologize that we didn't nail this sooner, but my health was failing in May and early June, and I was seriously recuperating during the July, August and September monthly rollovers. Some of the feedback has been less than kind. I think these people momentarily forget that behind every user interface are people with lives, and struggles. That goes double for UserLand. 2002 has been an unbelievably challenging year for this company.

The entire time I and others have been experiencing this bug, Userland has been working on instant outlining, instant messaging, RSS 2.0, and other stuff that I'm less than interested in ~ while basic functionality has been broken. Whizzy features are wonderful... in their time. In my developer's book, that's after the stuff you've already shipped works the way it's supposed to.

I fully agree that no one should be mean or rude when they complain.

But as a developer and interface designer myself ~ this plea for sympathy won't work, because it does not reflect the way Userland has been allocating its resources.

I look forward to a fix for the First-of-the-Month-Bug. And maybe someday they'll get around to making links relative in Radio. (But I'm not holding my breath.)

[Update: The bug is fixed. At least some manifestations of it. From the comments on the Radio discussion group, it looks like it took less than a day's attention from Lawrence and Jake. I rest my case.]
12:17:36 AM    please comment []



© Copyright 2002 Pascale Soleil.
Last updated: 11/11/02; 4:32:31 PM.
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