Quality : Searching for excellence? Quality methods are the paths to excellence in products and customer service. This topic covers Deming to Crosby and Six Sigma to Balanced Scorecards.
"...I become more and more convinced that the most powerful economic trend of our time is the increase of the demand side's power to also supply." [Doc Searls]
In everything, this is true. From the media to design to free trade of any goods and services, this is it. The key then becomes for each person and organization to understand how to manage the exchange of value between the demand and supply sides.
