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 Saturday, May 20, 2006

Via CNET: Pamela Slim, a “newly minted rebel” in the corporate world, offers some advice to corporate bigwigs:

I tried for many years as a consultant to YOU to explain the importance of treating your employees with dignity and respect. I encouraged you to speak clearly and to the point, to avoid endless hours of PowerPoint, buzzwords and meaningless jargon like “our employees are our most valuable asset.” I was sincere in my efforts as I coached your managers and explained the importance of providing objective, developmental feedback to employees that was based on observable behavior, not personal generalizations. I encouraged you to be open with your business strategy so that your employees could contribute ideas to grow your company.

After ten years, I give up.

Rebel or not, she offers the big wheels ten suggestions to avoid getting clobbered come la revolución:

  1. Teach people how to get rich like you. … the kind of disparity that exists right now between your employees who do the work and you and your senior team who reap the benefits is not only absurd, it is obscene. … It is insulting to tell your managers to look a hard-working employee in the eye and say they only get a 3% raise when you take home more in a quarterly bonus than they make in 10 years.
  2. Don’t ask for your employees’ input if you are not going to listen to it. I have facilitated offsite meetings that lasted for days where well-intentioned managers brainstormed and argued and edited and wrote flip charts until their hands turned blue. They sweated over creating something that was relevant and for a brief period of time actually were proud of what they accomplished. Until a month later when I heard that you scrapped the whole thing in favor of a plan cooked up by an outside consulting firm. This does not only completely waste smart people’s time, it guarantees that you will have hostility and resentment the next time you ask for creative input.

Do you suppose any corporate leaders will listen, and reform their ways? If so, you haven’t been paying attention.


12:59:43 AM  #  
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