Fostering that small-business vibe means giving your people some tangible praise—and some sense of their importance to the system. In the Hewitt survey, 61% of employees at the 50 Best agreed with the statement “I receive adequate recognition beyond compensation for my contributions and accomplishments.” That compared with just 41% at companies that didn’t make our list.
Betty Buysen, a veteran of the HR department at Edmonton-based Intuit Canada Ltd. (No. 8), which sells personal-finance and accounting software, says the recognition factor constantly comes up in other research. “Here we are spending millions of dollars trying to ensure that our employees are better paid when, in fact, what they’re looking for is simple recognition,” she says.
Although that’s probably an oversimplification, it’s an attitude that separates the Best Companies from the rest.
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