David Fletcher's Government and Technology Weblog

September 2004
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 Tuesday, September 28, 2004
For 17 consecutive years, the National Association of State Information Systems (NASCIO) has selected winners to receive the 2004 Recognition Awards for Outstanding Achievement in the Field of Information Technology. The awards are given annually to state IT programs and systems that have created cost effective, innovative solutions in the operation of state government.

This year NASCIO gave Utah’s OneStop Business Registration (OSBR) the runner-up award for the Government to Business category. Criteria for selection included a description of the project; relative significance to the operation of government; and benefits realized by service recipients, taxpayers, agencies and state government.

OSBR is best described as the first-of-its-kind online business registration system. What used to take weeks to file documents with multiple Utah government offices now typically takes a couple of hours. Besides being more efficient, the system allows users to register their business at their own convenience--24 hours a day, 7 days a week. According to Klare Bachman, Executive Director of the Utah Department of Commerce, "OneStop revolutionizes online business registration. No other state offers the degree of vertical integration available with this application."

Significant indicators of OSBR’s success are reflected in the growing numbers of online registrations and the decrease in employee manual data entry—since the user inputs information directly.

In the short time OSBR has been in operation, users claim that the system saves time, offers convenience, reduces costs, decreases labor, and gives assurance that the registration is complete and error free.

The greatest investment return on Utah.gov’s OSBR isn’t just found in numbers--it’s found in the accomplishment of a feat. The feat of developing and implementing Utah’s first successful enterprise project has proven that interagency cooperation is possible and can be enormously successful. OSBR enables users to interface with the Internal Revenue Service; five state agencies, including: the Utah State Tax Commission, Labor Commission, Department of Commerce, Department of Workforce Services, Department of Environmental Quality; and local government jurisdictions that issue business licenses.

Accessing OneStop Business Registration is easy—just log on to: www.business.utah.gov


4:20:16 PM