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Wednesday, February 26, 2003
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New Web Presence
ITS Product Managers, Project Managers, and Customer Relationship Managers have a new presence on the web. We will be useing this space as a place to put documents and other information on our products. My page can be found here.
How will this relate to my work weblog, you ask? Well, I will continue blogging, but if I want to link to specific information on a product, I will link to pages based in this new web presence. If you go there how, you will be dissappointed, because I have't put anything out there yet, but don't worry, I will have stuff there soon.
3:42:59 PM
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Customer Connections
Several of us from ITS met with a slew of eREP folks down in American Fork to discuss UMD and authentication. We have had a lot of contact with them about UMD in the past, but we haven't really made a solid connection until this meeting. I basically described the whole shooting match on the whiteboard and we answered questions. I find that if our customers understand our products, they see how they can use them to accomplish their business objectives. Now, we have been talking to eREP and collaborating with them in the past, but I feel like we are moving into a new phase where they know and understand what we are doing and we know and understand what they are doing, and we work together to meet business objectives.
This is the kind of relationship that I want to build with more of our customers. I put out an email to some IT directors offering to come and describe UMD and authentication to them as well. It's extremely important that we get the word out. In the next little while I will post more information about UMD here on my blog, and elsewhere.
3:35:14 PM
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© Copyright 2003 Dave McNamee.
Last update: 3/3/2003; 4:48:03 PM.
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