eBay presents each auction on a bookmarkable Web page which shows the item
description, the time remaining before the auction ends, the current high
bid, and the eBay identity of the high bidder. On repeated access, the
"time left" field decrements in near-real time, eventually changing to
"Auction has ended."
The seller's guide notes that "Going, going, gone! When your auction ends,
you and the high bidder will get e-mails." This breezy remark is the only
thing the seller's guide says about these e-mails, and it is easy to assume
that they are just reminders. In contrast, eBay is very emphatic about the
importance of buyer and seller contacting each other "within 3 days" after
the auction ends.
Formerly, confirmation e-mails were sent within a few hours of the close
of the auction, but lately they have been very slow, taking, in some
cases, several days to arrive.
I listed a cheap item on which I expected few bids and got single bid for my
minimum price within a few hours after the auction started. Day by day the
"time left" counted down, and eventually read "Auction has ended." The page
still showed a single bid and the ID of the original bidder. Two days after
close of auction I had not received any e-mail, so I contacted the bidder
shown on the Web page to initiate the transaction.
Needless to say, the next day a confirmation e-mail arrived showing that a
second bidder with a higher bid had won the auction. The Web page for the
auction, which formerly showed "Auction has ended, 1 bid, $5.00" now showed
"Auction has ended, 2 bids, $12.50."
Obviously--in retrospect--the "time left" field is generated by some simple
process that does not required database updating (since the end of the
auction is constant). The rest of the page requires database access and is
probably subject to the same delays as the process that sends the e-mail
confirmations.
But it is natural to assume that if part of a dynamically generated Web page
has been updated, the rest of it has, too. Stupid, to be sure--but natural. ["Daniel P.B. Smith" ]
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