Saturday, May 11, 2002

Compaq issues refunds for one-cent PCs The RISK is obvious. From http://zdnet.com.com/2100-1106-903686.html: Despite its initial denials, Compaq Australia now admits that it did in fact process the payments of customers who bought Presario laptops for just one cent as a result of an online pricing hiccup. [...] Compaq is still adamant, however, that it is not obligated to honor the accidental one-cent pricing, despite mounting industry criticism and ongoing threats of a customer-initiated class action law suit. [...] "As this was a genuine error, Compaq canceled all orders from the system. In instances where 1 cent was debited from customers accounts it will be refunded." [Tudor Bosman via risks-digest Volume 22, Issue 08] 19:16 # G!