Storytelling as a KM technique: written vs told My close friend Peter is writing his first novel. It is historical fiction set in Norway during the dark ages. I have been lucky to be involved in his writing process as an amateur editor and critic. Peter is extremely talented and can craft a compelling story that sweeps the reader from one scene to the next. It has been a joy to be part of his story writing process but it has made me think that writing a compelling story is a difficult and exacting task. If this is the case, how are people in organisations expected to craft stories as part of a knowledge management initiative?
Steve Denning made a similar comment in his book, Springboard, when he made the comment that his springboard stories worked best when told personally.
Should we avoid writing stories and spend more time using other techniques to convey a narrative (video, drama, art)?
6:09:24 PM 
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