Identifying communities vs identifying people The value of communities in business is widely recognised and many knowledge management practitioners have developed techniques to identify communities with the view to enhancing them and harnessing their value for an organisation. I personally use the techniques developed by Dave Snowden and the gang at the Cynefin Centre. It is a mixture of storytelling techniques and workshopping.
Whilst on the train today I was thinking that I hadn't heard of the opposite approach whereby we identify people who would benefit from particpating in a community and then link them up. Linking people to relevant and interesting communities should be a key responsibilities of managers but I suspect this will not occur regularly until managers fully value the role of communities in their business. I imagine the process of identifying people who aren't connected that should be - and to where - would be a non-trivial exercise.
8:08:04 PM 
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