Walk into any workplace that is bubbling with innovation and you will find walls strewn with whiteboards covered with collaborative hieroglyphics. The ability for collaborators to sketch diagrams as a way to create and communicate ideas has considerable advantages over collaborating using a discussion forum approach that relies predominantly on text . The key difference lies in the fact that a diagram is co-created and its meaning is developed through the interchange between the collabotators. The meaning of words, however, are generally predefined and significant effort is required to convey accurately what you mean.
Most of the collaboration software programs provide an online whiteboarding facility but in my experience this is rarely used because most computers are not equipped with the peripherals required to effectively collaborate online. The standard mouse, for example, is a deficient drawing device. To draw on an online whiteboard, collaborators need a tablet that mimics pen and paper. To co-create a diagram online collaborators also need to talk to one another and ideally see each other. Discussion can be facilitated with a teleconference but if you have the bandwidth, online video and voice is the ideal solution.
As I sit here using my voice recognition system I have my headset on, mouse and keyboard in front of me, tablet to one side, printer nearby and scanner behind me. I am surrounded by add-ons. I think the all-important personal computer is overdue for a massive redesign. My work environment shouldn't need to be so complicated.