Paul Golding's Weblog on Wireless   The future’s bright, the future’s ubiquity
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Home My Photo Blog (Moblog) Observations Java Hot Products Books/Knowledge Devices Operators Mobile Messaging My Courses My Profile My ideas/thoughts Techno Vision Blogroll Me! Join Paul's mail list	Wednesday, July 14, 2004   @ WHOLE PRODUCT DESIGN.... How are we going to cross the chasm from techno-gadgetry to mass consumption whilst still not designing decent mobile services? We need "ENTIRE PRODUCT" design, not just itty-bitty applications that provide a function that no one can get to because the rest of the environment doesn’t allow it. For example, take wireless email. Is the product "Wireless POP3 access to my mail server???" ABSOLUTELY NOT….this is not a product…this is a facility. If the interface sucks, then we can't get to this facility….if the air-interface is unreliable…we can't get to this facility…if we can't easily enter email addresses….we can't get to this facility….we need a WHOLE PRODUCT….not a facility. Most "wireless email" solutions are still this bad....the Motorola v600 has an IMAP client with zero filtering. On GPRS, that means....sit and wait for ages poking buttons, enduring delays, until you get to the message you actually want. Why's it called messaging when it takes so much effort to get the message? 11:27:43 PM       © Copyright 2004 Paul Golding. Last update: 7/31/2004; 12:34:26 PM.	July 2004 Sun Mon Tue Wed Thu Fri Sat         1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Jun   Aug Sign up to my email list - Send me email Visit my personal website to find out more about me. Consult my booklist on Amazon Blogroll: