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This made me consider which collaborative digital tools seem to work? What gets people to coordinate, to work together to a common goal? And my answer: dumb simple ones. Email. Instant messaging. Simple bulletin boards like bugzilla. Voice telephone calls. Weblogs. And, when stepping out of the world of business, SMS...
Utility and agency is being pushed to the endpoints, where, with little explicit coordination, people use a suite of simple tools to get things done. One of the things that this discussion made abundantly clear is that the solution to enable collaboration is not really a technical one (much beyond the simple tools). It's a management one. |
