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AARGH!! Lowe's AOL's "Quit Now!" Incentive Broken: American Airlines "Why You Fly" Contest Broken TV Leads to Charges Did I Ever Tell You How Much I Hate PG&E? Happy Father's Day: Bank Rant I Feel So USED! I Want to Talk to a Person ... Microsoft and Other Pains in the Butt My Truck Story 24 Hour Dipshits What We Have Here, Is a Failure to Manage Customer Expectations