Updated: 03/06/2003; 17:15:55.
Making Connections
Occasional thoughts on knowledge, community, collaboration, usability and the web
        

27 May 2003

Predictably good commentary from Jim McGee taking a second look at weblogs and knowledge management, summarising and drawing together a number of strands from recent blog posts.

His closing comments are worth dwelling on. Talking about a post by Gary Murphy at TeledyN, he says:

"Murphy provides the critical link here between weblogs and organizational need. It is the realization that KM in organizational settings is primarily a social phenomenon and not a technology one. Most prior efforts to apply technology to KM problems in organizations have been solutions in search of a problem. They have been driven by a technology vendor's need to sell product, not an organization's need to solve problems.

"Weblogs are interesting in organizational KM settings because weblogs are technologically simple and socially complex, which makes them a much better match to the KM problems that matter. One thing that we need to do next is to work backwards from the answer - weblogs - to the problem - what do organizations need to do effective knowledge management. We need to avoid the mistakes of other KM software vendors and not assume that the connection is self-evident."

Focus on that "technologically simple and socially complex" and keep repeating it as a mantra whenever you're thinking about KM systems - and especially when a KM vendor is trying to jargonise you into submission.

9:54:24 PM    comment []

© Copyright 2003 Simon Forrest.
 
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