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Saturday, June 18, 2005
 

why buy ringtones when you can create your own from your mp3?

long exhausting week, wednesday I received some great news, lets just say I'll be able to pay off all my credit card debt and put a down payment on a house soon..yay..happy dance, i was so hyper, couldn't relax, totally happy, almost like that feeling when you fall in love, completely ecstastic and then.....

I got attitude from one of my clients which brought my next few days into an angry spiral, I was pissed, nothing was going right. You're probably wondering what caused the attitude, what exactly was said? Lets see, start at the first thing that happened was I brought my employee with me to help with some filing, I had mentioned to the client before hand that I was probably going to have her come with me and help with a couple of filing project and categorizing some photos and they said ok..so I thought it was ok. Apparently I was dead wrong, apparently ok means no in their world or means we must discuss the crap out of before agreeing.  They refuse to let anyone that works for me work on their accounting, ok I understand, but really do you think I'd hire someone I didn't trust? And then they wanted to know if I was billing for her time - of course, no she's a freebie for you and I have to still pay her, WTF, of course I'm billing for her time, if she wasn't doing it then I would have been doing it for the same amount of time and its not double billing because I was working on the accounting.  I was reminded that our contract specifically states that I would work a min of 21 hours and not work more than 26 hours per week for them, hell I didn't remember putting in that clause or agreeing to it, had to go back and read the agreement, yep its in there but I really don't like the way they re-stated it which means if I work 24 hours and my employee works 2 - then I hit the max allowed hours for the week, lets see what gets done because I will no longer be putting in more than 26 hours per week for them, not with that attitude. I can find other clients that will actually pay what I charge - they also refuse to pay what I charge other people because they were my first client and I understand giving them some sort of discount but really not as much as I'm giving them.....so this attitude I received really pissed me off...

fast forward through Thursday - i was just tired, I got up early and made an effort to get to another client early in the AM, only got 4 hours of sleep and of course, he wasn't there...not his fault, just the way things go......

so off to San Mateo I go in search of my cell phone account rep who gave me great deals in the past, his girlfriend, my friend told him I was coming and he said he'd be there all day...an hour later, I finally arrive in San Mateo, to find he took the day off, I should have just walked right back out the door and left, but no since I was there I'd figure why not get a new phone and convert over to Cingular..what the hell, why not? Yes, I'm a former ATT customer...so this guy helps me, I get on a plan that is comparable somewhat to what I have, he hooks me up with the Motorola Razor V3 - telling me it has infrared capabilites, that its one of the better phones out there for the quality..blah blah blah..i'm hooked, ok I buy it $199.00 + $35.00 for the case and walk out of there, seemingly happy with my purchase....

it took me 4 fucking hours to get home (honestly I only live about 2 hours away), why? because when it rains in June, people lose half their brains? dead stop traffic all the way and I had to pee, really really pee by the 2nd hour into the drive home and I was hungry...so I pulled off the freeway, ran into a shell bathroom, OMG, almost didn't make it, I had to pee so bad...now you're probably laughing your head off at this point....so lets

fast forward to Friday morning...tech support with Cingular, the moron at the San Mateo store didn't activate my voicemail or my medianet account and the Motorola Razor does not, I repeat, does not have infrared capabilities, you ask why is this important - hell I wanted my phone numbers and images off my old phone and for the life of me, even with tech support helping me, we could not figure out how to download a ringtone to that phone and the phone is not crystal clear, fuzzy and feedback when you talk on it. Cingular tech support and/or customer service really seriously need to review the phones they sell so they can help people. The Motorola Razor has this feature called SYNC - not one person knew what that meant or how it was suppose to be used...now what at this point had me pissed off, I was so angry I was shaking and about to cry, was that my phone wasn't even activated til I call customer service, the moron in San Mateo didn't activate it, ITS MY BUSINESS PHONE!!! So I'm asking Customer Service about the phone and telling him its not what I needed or wanted, he told me to go to a cingular store and trade it in, that cingular has a buyer's remorse program that you can trade it in or get your money back within 30 days...ok thank god, so I ask him which one would have the feature I need..he doesn't know - WTF? Shouldn't Customer Service be able to answer that question? He told me to look on their site and research it myself...

....so I did, I missed my gym appt with my personal trainer..started researching for phone on Cingular's site and found two I that would work for what I needed in a business phone without having to buy a palm treo and only $50.00 more...so off I go in search of the phone (either an Audiovox SMT5600 Smartphone or a Sony Ericsson S710), I went to the Vallejo Cingular Wireless Store...yep, they pissed me off too....

apparently, they don't care high end phones because they assume that most of their customer will be low end consumers, so note here - if you want a high end cell phone, don't shop in Vallejo because they won't have it. They couldn't help me locate it and wouldn't call another store for me or even let me call customer service from their store, so I got use my Motorola Razor, call Customer Service and finally I got someone helpful, I told him what happened and what I needed and he asked me to hold while he called a few stores to find someone that had one in stock in the area.....he found an Audiovox in stock at the Richmond Hilltop Mall Store....off I go to Richmond, its on the way to work....at this point, I'm only running 30 minutes late....

at the Richmond Store...the sales guy had a I don't care attitude but hell if he had the Audiovox in stock, I wanted to look at it..he seemed to get a little pissy when I ask him if had one that was charged so I could check it out, hell I wasn't buying it if I couldn't see how it worked, did he think I was that going to be that stupid again? He got a charged battery, let me check it out, explained to me how it worked, the Smartphone is cool. I asked him about the SYNC on the Razor and he told me it was Microsoft Program that synced the phone to the computer and outlook that you had to buy separate but it came with the Smartphone. Ok, I liked the way the Smartphone worked, I went for it, traded in the Razor and the case and only pay an additional $25.00 for the Smartphone. It turns out this guy was an ATT Sales Rep before, which might explain why he knew the products better.....ok, the day was getting better.....

and I was late for the office and then damn I hit traffic again, took me an hour to get into the city from 25 minutes away and why? maybe cuz the sun was shining and it confused people, hell I don't know why..

I was still pissed about the attitude my client gave me...but I buried and set to work..worked till midnight last night and left myself a note to do some things Monday because I hit my 26 hours quota for the week..they go through my stuff when I'm not there, so I'm sure they'll see the note to self.

....today is a happy dance day...finally got to the gym, didn't work, checked out a house for sale (omg, i can finally really look for my own home),  beamed all of my contacts and images from old phone to new smartphone, sync'd my contacts with my outlook and figured out, I don't need to buy graphics or ringtones from Cingular because the smartphone allows you to use your own MP3's and Wave Files for Ringtones and you're own pictures - how cool is that?


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Last update: 7/2/2005; 11:28:03 AM.

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