Cops Plus = Crooks Plus
[font=Comic Sans MS]Read this post from the bottom as it is an email exchange in which some moron in charge of a piss ant company with out as brick and mortat storefront I presume decides to screw me out of a partial refund for restocking fees which he cause by not fulfilling the original order [/font]
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[font=Comic Sans MS][size=5][color=black]Beware Cops Plus[/color][/size][/font]
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[font=Comic Sans MS]This was not an unwanted item, this was part of an order you were not capable of completing One is no good with out the other. Seeing as that restocking fee is so important to your bottom line and customer service is so unimportant to your business reputation the following will now occur:[/font]
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[font=Comic Sans MS]The entire email exchange will be posted in the "Bad Service" forum at [color=#0000ff]www.globalcritics.org/forums/index.php[/color] (http://www.globalcritics.org/forums/index.php) That post will automatically appear on all 13 of their news feeds[/font]
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[font=Comic Sans MS]In addition I have just purchased 135 Million ad displays for a web page called [color=#ff0000]Cops Plus = crooks plus, Beware the thieves [/color][color=#0000ff]These ads will run daily and will include banners, slide ins, IP blasts, ezine blasts, pop ups, pop unders and a myriad of other propagation techniques, each one offering a free gift to the confirmed reader[/color][/font]
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[font=Comic Sans MS]In addition that web page will be sent to all the members of 1576 safe lists with a free gift as an incentive for them to be sure and read the page[/font]
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[font=Comic Sans MS]Also I have purchased a rather large active law enforcement mailing list just to be sure you receive the credit you are due.[/font]
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[font=Comic Sans MS]It is my sincerest hope that you truly enjoy the 15% assessment that you took for your mistake in providing lousy customer service.[/font]
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[font=Comic Sans MS]I bet this will be the most expensive 15% you have ever extracted. [/font]
[font=Comic Sans MS]Warmest Personal regards[/font]
[font=Comic Sans MS]Glen Goergen[/font]
----- Original Message -----
From: Customer Service (customerservice@copsplus.com)
To: 'Gio' (gio@psci.net)
Sent: Friday, March 18, 2005 5:11 PM
Subject: RE: Your CopsPlus Order.
[font=Arial][size=2][color=navy][color=navy][font=Arial]Hello,[/font][/color][/color][/size][/font]
[font=Arial][size=2][color=navy][color=navy][font=Arial]The restocking fee is part of our standard return policy for any unwanted item that is not defective or an incorrect part:[/font][/color][/color][/size][/font]
[font=Arial][size=2][color=navy][color=navy][font=Arial]http://www.copsplus.com/returns.php[/font][/color][/color][/size][/font]
[font=Arial][size=2][color=navy][color=navy][font=Arial]Customer Service[/font][/color][/color][/size][/font]
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[font=Tahoma][size=2][font=Tahoma]From:[/font][/size][/font][font=Tahoma][size=2][font=Tahoma] Gio [mailto:gio@psci.net]
Sent: Friday, March 18, 2005 3:42 PM
To: Customer Service
Subject: Re: Your CopsPlus Order.
Importance: High[/font][/size][/font]
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[font=Comic Sans MS][size=3][font='Comic Sans MS']There was no discussion of a restocking fee at all. These were returned because you folks could not complete the order, the keepers were no good with out the belt which you clearly could not provide the timely fashion it should have been provided.[/font][/size][/font]
[font=Comic Sans MS][size=3][font='Comic Sans MS']Ergo since I paid the postage to return your mistake I will expect the balance of the refund as Stated in my email of yesterday[/font][/size][/font]
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[font=Arial][size=2][font=Arial]----- Original Message ----- [/font][/size][/font]
[font=Arial][size=2][font=Arial]From:[/font][/size][/font][font=Arial][size=2][font=Arial] Customer Service (customerservice@copsplus.com) [/font][/size][/font]
[font=Arial][size=2][font=Arial]To:[/font][/size][/font][font=Arial][size=2][font=Arial] 'Gio' (gio@psci.net) [/font][/size][/font]
[font=Arial][size=2][font=Arial]Sent:[/font][/size][/font][font=Arial][size=2][font=Arial] Friday, March 18, 2005 2:49 PM[/font][/size][/font]
[font=Arial][size=2][font=Arial]Subject:[/font][/size][/font][font=Arial][size=2][font=Arial] RE: Your CopsPlus Order.[/font][/size][/font]
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[font=Arial][size=2][color=navy][color=navy][font=Arial]Hello,[/font][/color][/color][/size][/font]
[font=Arial][size=2][color=navy][color=navy][font=Arial]Your refund for the returned [/font][/color][/color][/size][/font][font=Arial][size=1][color=black]6406 Belt Keeper 4 pack was processed on 03/04. The amount of $8.65 includes the 15% restocking fee for returns.[/color][/size][/font]
[font=Arial][size=1][color=black]Customer Service[/color][/size][/font]
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[font=Tahoma][size=2][font=Tahoma]From:[/font][/size][/font][font=Tahoma][size=2][font=Tahoma] Gio [mailto:gio@psci.net]
Sent: Thursday, March 17, 2005 9:21 PM
To: Customer Service
Subject: Re: Your CopsPlus Order.
Importance: High[/font][/size][/font]
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[font=Comic Sans MS][size=3][font='Comic Sans MS']The amount you refunded to my account is incorrect kindly correct it by the close of business 3/18/2005[/font][/size][/font]
[font=Arial][size=2][font=Arial]----- Original Message ----- [/font][/size][/font]
[font=Arial][size=2][font=Arial]From:[/font][/size][/font][font=Arial][size=2][font=Arial] Customer Service (customerservice@copsplus.com) [/font][/size][/font]
[font=Arial][size=2][font=Arial]To:[/font][/size][/font][font=Arial][size=2][font=Arial] 'Gio' (gio@psci.net) [/font][/size][/font]
[font=Arial][size=2][font=Arial]Sent:[/font][/size][/font][font=Arial][size=2][font=Arial] Wednesday, March 02, 2005 4:11 PM[/font][/size][/font]
[font=Arial][size=2][font=Arial]Subject:[/font][/size][/font][font=Arial][size=2][font=Arial] RE: Your CopsPlus Order.[/font][/size][/font]
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[font=Arial][size=2][color=navy][color=navy][font=Arial]Hello,[/font][/color][/color][/size][/font]
[font=Arial][size=2][color=navy][color=navy][font=Arial]As stated below, this return has been confirmed as received. It was received separately from the belt, which has already been processed. As soon as the second package has been processed, your refund will be issued.[/font][/color][/color][/size][/font]
[font=Arial][size=2][color=navy][color=navy][font=Arial]Customer Service[/font][/color][/color][/size][/font]
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[font=Tahoma][size=2][font=Tahoma]From:[/font][/size][/font][font=Tahoma][size=2][font=Tahoma] Gio [mailto:gio@psci.net]
Sent: Wednesday, March 02, 2005 2:34 PM
To: Customer Service
Subject: Re: Your CopsPlus Order.
Importance: High[/font][/size][/font]
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[font=Comic Sans MS][size=3][font='Comic Sans MS']Delivery confirmation of the Keepers was received on the 25th of Feb and on the 25 of fib you credited my account for the duty belt but not the returned keepers what's the hold up? Be assured that your performance in this matter is less than acceptable. This type of performance on your part is what clearly cost you the remainder of the order in the first place. There is no excuse for the delay in refunding these monies. You will credit my account IMMEDIATELY or a complaint will be filed with the internet fraud division of the FBI![/font][/size][/font]
[font=Arial][size=2][font=Arial]----- Original Message ----- [/font][/size][/font]
[font=Arial][size=2][font=Arial]From:[/font][/size][/font][font=Arial][size=2][font=Arial] Customer Service (customerservice@copsplus.com) [/font][/size][/font]
[font=Arial][size=2][font=Arial]To:[/font][/size][/font][font=Arial][size=2][font=Arial] 'Gio' (gio@psci.net) [/font][/size][/font]
[font=Arial][size=2][font=Arial]Sent:[/font][/size][/font][font=Arial][size=2][font=Arial] Wednesday, March 02, 2005 2:17 PM[/font][/size][/font]
[font=Arial][size=2][font=Arial]Subject:[/font][/size][/font][font=Arial][size=2][font=Arial] RE: Your CopsPlus Order.[/font][/size][/font]
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[font=Arial][size=2][color=navy][color=navy][font=Arial]Hello,[/font][/color][/color][/size][/font]
[font=Arial][size=2][color=navy][color=navy][font=Arial]We have received your return and it will be processed this week. We will issue the refund at the time.[/font][/color][/color][/size][/font]
[font=Arial][size=2][color=navy][color=navy][font=Arial]Customer Service[/font][/color][/color][/size][/font]
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[font=Tahoma][size=2][font=Tahoma]From:[/font][/size][/font][font=Tahoma][size=2][font=Tahoma] Gio [mailto:gio@psci.net]
Sent: Tuesday, March 01, 2005 4:37 PM
To: CopsPlus
Subject: Re: Your CopsPlus Order.[/font][/size][/font]
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[font=Comic Sans MS][size=3][font='Comic Sans MS']my account reflects a refund of $34.09. However I am still owed the $10.18 for the returned keepers. Please rectify this post haste[/font][/size][/font]
[font=Arial][size=2][font=Arial]----- Original Message ----- [/font][/size][/font]
[font=Arial][size=2][font=Arial]From:[/font][/size][/font][font=Arial][size=2][font=Arial] CopsPlus (customerservice@copsplus.com) [/font][/size][/font]
[font=Arial][size=2][font=Arial]To:[/font][/size][/font][font=Arial][size=2][font=Arial] gio@psci.net [/font][/size][/font]
[font=Arial][size=2][font=Arial]Sent:[/font][/size][/font][font=Arial][size=2][font=Arial] Wednesday, February 02, 2005 4:07 PM[/font][/size][/font]
[font=Arial][size=2][font=Arial]Subject:[/font][/size][/font][font=Arial][size=2][font=Arial] Your CopsPlus Order.[/font][/size][/font]
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[font=Arial][size=2][font=Arial]February 2, 2005
Order Number: 62830[/font][/size][/font]
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[font=Arial][size=2][font=Arial]Ship To:[/font][/size][/font][font=Arial][size=2][font=Arial]
Glen Goergen
9056 East State Rd 66
Rome, IN 47574[/font][/size][/font]
[font=Arial][size=2][font=Arial]Bill To:[/font][/size][/font][font=Arial][size=2][font=Arial]
Glen Goergen
9056 East State Rd 66
Rome, IN 47574[/font][/size][/font]
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[font=Arial][size=2][font=Arial]Qty[/font][/size][/font]
[font=Arial][size=2][font=Arial]Item Description[/font][/size][/font]
[font=Arial][size=2][font=Arial]Total[/font][/size][/font]
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[font=Arial][size=2][font=Arial]1[/font][/size][/font]
[font=Arial][size=2][color=black][color=black][font=Arial]Boston[/font][/color][/color][/size][/font][font=Arial][size=2][color=black][color=black][font=Arial] Leather Half Lined 2.25" Wide Police Belt[/font][/color][/color][/size][/font]
[font=Arial][size=2][color=#993333][color=#993333][font=Arial]Plain, 54" Waist, Brass Buckle, Black[/font][/color][/color][/size][/font]
[font=Arial][size=2][font=Arial]$34.09[/font][/size][/font]
[font=Arial][size=2][font=Arial]1[/font][/size][/font]
[font=Arial][size=2][color=black][color=black][font=Arial]Boston[/font][/color][/color][/size][/font][font=Arial][size=2][color=black][color=black][font=Arial] Leather 1.5" Wide Dress Belt[/font][/color][/color][/size][/font]
[font=Arial][size=2][color=#993333][color=#993333][font=Arial]Plain, 54" Waist, Brass Buckle, Black[/font][/color][/color][/size][/font]
[font=Arial][size=2][font=Arial]$13.89[/font][/size][/font]
[font=Arial][size=2][font=Arial]1[/font][/size][/font]
[font=Arial][size=2][color=black][color=black][font=Arial]Bianchi AccuMold 6406 Belt Keeper 4 Pack[/font][/color][/color][/size][/font]
[font=Arial][size=2][font=Arial]$10.18[/font][/size][/font]
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[font=Arial][size=2][font=Arial]Items:[/font][/size][/font]
[font=Arial][size=2][font=Arial]$58.16[/font][/size][/font]
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[font=Arial][size=2][color=#7f7f7f][color=#7f7f7f][font=Arial]Sales Tax:[/font][/color][/color][/size][/font]
[font=Arial][size=2][color=#7f7f7f][color=#7f7f7f][font=Arial]$0.00[/font][/color][/color][/size][/font]
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[font=Arial][size=2][font=Arial]UPS Ground:[/font][/size][/font]
[font=Arial][size=2][font=Arial]$7.81[/font][/size][/font]
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[font=Arial][size=2][font=Arial]3 Items Total:[/font][/size][/font]
[font=Arial][size=2][font=Arial]$65.97[/font][/size][/font]
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[/size][/font][font=Arial][size=1][font=Arial]© 2002, CopsPlus.com or its affiliates[/font][/size][/font]
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6:13:21 PM 
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