Wednesday, February 25, 2004

Six steps to better interviews and simplified task analysis. Indi Young discusses how to conduct effective interviews, as part of a needs analysis process. Her five suggestions: Focus on Deeper Goals Slow Down Ask Why Forget the Clock Dig for Details Scrap the Questionnaire [Thanks to elearningpost.]... [Column Two] 11:52:47 AM    Trackback []

Ethnography applied to new product development. Elizabeth Sanders has written an article on applying ethnography to product development. To quote: Applied ethnography is gaining widespread acceptance as a research technique. But many companies are still puzzled by it, or do not know how to use it... [Column Two] 11:52:16 AM    Trackback []

New topic map tools. Peter Van Dijck has pointed out a few new topic map tools and approaches: tinyTIM: a very small easy to use (50kb jarsize) in memory Topic Map engine. It implements the TMAPI interfaces, so one can work with TopicMaps via... [Column Two] 11:51:55 AM    Trackback []