Last October, I noted an annoying problem deleting viruses in email attachments using Norton AntiVirus (NAV) 2002. A few weeks ago, I noticed a large update to the program when updating NAV, but I wasn't sure what had changed.

Out of the blue I was looking at the options and noticed that several new options were added. Including two new "silent" options that doesn't require closing pop-up windows. Thanks Symantec!

7:18:07 PM  

Peter Meholz includes a note and some links to Bonnie Nardi's work as a Anthropologist at Agilent Technologies: "One of the things that seems so obvious, but clearly isn't considering the way computers behave, is how she points out how things like passwords and firewalls are so obstructive."

Another link from a search on Google: An interview at First Monday when she was working at Apple in 1996.
4:05:39 PM  

MSNBC: "Gartner Group analyst John Girard says dial-up customers don’t understand all the benefits of broadband. 'People don’t understand what they’re paying for. If [cable companies] make it cheap to get started, maybe people will try it.'"

Shaw Communications in Western Canada just did this in February with their Lite-Speed cable Internet service: "...128Kb/s download and 64Kb/s upload speeds..."
9:29:00 AM