Sunday, July 14, 2002

Is KM a technology problem?. What if knowledge management actually is a technology problem?. I just came across a posting by Jim McGee in McGee's Musings that I found thought provoking. Here is how it starts : What if knowledge management actually is a technology problem? Current thinking holds that knowledge management's problems come from too much focus on technology when the key problems are about organizational processes and practices. I've said as much myself on many occasions. But this formulation risks perpetuating the myth that problems are either organizational or technological. We know the real world isn't that simple, of course. We shouldn't contribute to the confusion by oversimplifying our discussion. Like Jim, I have always thought that KM is about people - "psychology - not technology" but I always love it when so called 'truths' that we hold dear are questioned - including my own. We've only got to look back through history to see the many times when we thought we were right and had all the answers - only to see those views totally overturned a few years later. So what if KM is really all about technology and not people? I don't think so! Like Jim, I agree the real world is not that simple. We tend to like either-or arguments - [right-or-wrong] solutions - but reality is not like that - the answer is usually fuzzy and some where in between the extremes. So should KM be more about technology than people? Maybe its just that our current technology is poor or we are not using it appropriately. What role will technology play in the future? Take a look at what Jim has to say - some interesting thoughts ... What do you think? [Gurteen Knowledge-Log] » I guess that my view is that where traditional KM fails it is not especially because the technology wasn't sophisticated enough (and sometimes the reverse) but because it failed to address the social, emotional needs of the individuals it was supposed to be serving. I think this is part of the reason why I suspect klogging will be such a huge success - it's a social thing.  People can create social capital by klogging.  They can network, foster communities, add evident value.  It creates new opportunities for them.  It's a win-win deal. Is klogging a technological victory?  Only in the sense of the technology getting the hell outta the way.   [Curiouser and curiouser!] 5:50:02 PM    trackback []     Articulate []

Our Goal The company-wide goal that my group will support is "We know what we are sending out." In other words, when we send software out the door, we know our risk. We know our exposure. We know how likely it is for each area to have an undiscovered bug, and how severe those bugs might be. We may be disappointed when a bug is found in the field, but we won't be surprised. That's the goal, anyway. [A QA Guy's Radio Weblog] 1:20:15 PM    trackback []     Articulate []

Saturday, July 13, 2002 There must be something in the water those kids are drinking which turns them into business moguls at the University of St. Thomas. Or maybe it's the school’s approach since it includes one of the highest ranked entrepreneurial curriculums in the country. Makes me wish I were young again.  # [John Henry on Business] 12:39:15 PM    trackback []     Articulate []

Ralph Waldo Emerson. "Trust men and they will be true to you; treat them greatly, and they will show themselves great." [Motivational Quotes of the Day] [Steve Pilgrim's Radio Weblog] 12:36:50 PM    trackback []     Articulate []