Outsourcing
Gartner, 4/15/02: IT Services Marketplace Moves Toward Industrialization
The industrialization of the services marketplace and the acceptance of IT utilities will position new hybrid providers as the new owners and operators of the technology grids powering the e-economy.
Diminishing Returns on Reinventing the Wheel
Several converging market forces are driving this industry toward the new value chain paradigm and the industrialization of this industry sector. Even as the technologies become more simplified with preintegration as a goal and packaged software as the standard, the environments where these technologies live are becoming more complex. One-stop vendor shops are just not credible, so users are shifting their attentions to a network of best-of-breed providers. Specialists are evident on request for proposal (RFP) lists and full-service, end-to-end positioning has lost its cache.
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ZDNet, 5/29/02: IBM cuts Global Services staff
By John G. Spooner
IBM has notified at least a small number of employees in its Global Services Division that their jobs will be eliminated.
A company representative confirmed the action on Wednesday but would not discuss the number of employees affected. The workers will have 30 days to find a different job within the company before being laid off, the representative said.
Global Services, which tackles technology-related tasks for customers, was rebalancing its pool of employees based on how their areas of specialization match current and upcoming projects, the representative said. The representative said such rebalancing is a routine practice for the company.
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Infoworld, 5/29/02: IDC: Spending rises for CRM, SCM services
By Juan Carlos Perez
COMPANIES ARE INCREASING their spending on outside help to better deal with their enterprise software, according to a new study from market research firm IDC.
Enterprise software, used by companies to automate their business operations, has always been complicated to implement and maintain, which in turn has fueled a demand for related IT services.
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IT Administration
Internet Week, 3/16/02: Windows NT/2000 Security: A Matter of Control
By Tom Smith
Sometimes providing a base level of enterprise network security can be as straightforward as giving employees just the access level they require to do their jobs -- and nothing more.
But it's not necessarily that simple to put in practice. Just ask Wake Forest University Baptist Medical Center, Winston-Salem, N.C., which identified the need to reduce the number of IT staff that had domain administrator and account operator access to its Windows NT servers.
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Microsoft
ZDNet, 5/30/02: Windows 2000 SP3 Adds Antitrust Tweaks
By Nate Mook, betanews.com
After a long break between releases, Microsoft Corp. on Tuesday issued the Windows 2000 SP3 Release Candidate, marked build 3.140. The long awaited update weighs in at 17MB and 30MB for Professional and Server versions of the operating system, respectively.
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