IT Professional Services
Gartner, 1/31/02: IT Professional Services: Forecasts, Growth Rates and Market Share 2001
Gartner Dataquest's forecasts show that the U.S. recession will continue to impact the growth rates in worldwide markets for IT professional services over the next two years. The recession's greatest impact is in consulting, development and integration services, which are particularly sensitive to economic downturns. IT outsourcing and its anchor segment of management services, however, can thrive in good times or bad. Nevertheless, while consultants and integrators face serious market constraints in the near term and midterm, outsourcers must contend with shifting end-user priorities and an industry shakeup driven by the recession, the dot-com collapse and new methods of service delivery. Opportunities for growth remain, however, for all professional services markets, and growth is expected to accelerate after 2003, when the recession is expected to be behind us and the small and midsize business (SMB) market becomes more accessible because of advances in technology, service delivery and service offerings.
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Gartner, 4/12/02: Outsourcing Cost Reduction Creates Paradox: How to Still Make a Profit
Abstract Economic woes are bringing cost reduction to the forefront for many outsourcing clients. The challenge for outsourcers is to invest in new IT infrastructures, cut client costs and make a profit.
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CIO, 5/30/02: Would you license your processes to others?
During the Internet/technology boom of the nineties, not every company spent wildly on turnkey enterprise software packages. Many built their own, and having done so, they realized that they had created something that could be sold to other companies. And some companies did just that, but because the profits from process licensing came with a few competitive risks, the practice never reached the potential imagined by the kind of people we used to call “innovators.”
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Microsoft
Infoworld, 5/29/02: Flaw in Microsoft Exchange can cause denial of service
By Sam Costello
A "CRITICAL" FLAW in Microsoft's Exchange 2000 e-mail server could allow an attacker to send a message that could consume all of the server's processing resources, according to a new security alert issued Wednesday by Microsoft. The company has released a patch to fix the issue.
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