Outsourcing
The Wall Street Journal, 3/15/04: More Work Is Outsourced to U.S. Than Away From It, Data Show
By MICHAEL M. PHILLIPS
WASHINGTON -- Despite the political outcry over the outsourcing of white-collar jobs to such places as India and Ghana, the latest U.S. government data suggest that foreigners outsource far more office work to the U.S. than American companies send abroad.
The value of U.S. exports of legal work, computer programming, telecommunications, banking, engineering, management consulting and other private services jumped to $131.01 billion in 2003, up $8.42 billion from the previous year, the Commerce Department reported Friday.
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eWeek, 3/15/04: Sharing Gains, Risks: A New Type of Outsourcing
With a focus on business transformation outsourcing, Accenture is pioneering a type of outsourcing deal in which it will share gains from customers' business advantage, along with risks. Martin Cole, whose office is in Hartford, Conn., is managing partner for outsourcing at Accenture, with executive offices in Dallas, which last year had $11.8 billion in revenue. Last week, Cole explained Accenture's approach to the changing landscape of outsourcing with eWEEK Executive Editor Stan Gibson.
How do you define business transformation outsourcing?
Outsourcing covers a broad range. There is infrastructure outsourcing, maybe the most prevalent over the last 10 years, where companies have outsourced things like data centers and disaster recovery. There is application outsourcing, and there is business process outsourcing. Then there is a unique offering that brings many of those elements together: business transformation outsourcing. Through business transformation outsourcing, we cover strategy as well as operations.
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Otherwise
Fast Company, 3/15/05: The Substance of Style
Virginia Postrel is the author of The Substance of Style and The Future and Its Enemies. She also writes the "Economic Scene" column for the New York Times and maintains the Dynamist blog.
In her presentation at SXSW Interactive, Postrel discussed the importance of aesthetics, how design comes into play, the role of expertise, and why people respond the way they do to aesthetically pleasing people, places, and things. What follows is a partial transcript of her talk.
I want to talk about some of the work I've done in my latest book, The Substance of Style, which began in the late '90s. The world was starting to look a little different. At the time people attributed this to the boom and attributed it to irrational exuberance. We now care what our toaster looks like. We were in the age of the blobject, the iMac, and Bilbao. But looking at what was going on, I saw it as a broader phenomenon. There is an increasing emphasis on the look and feel of people, place, and things. It's not just about products. There's something broader and deeper going on.
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