Matt Mower and I (Spike Hall) Are Both Concerned:
... many intranets are a reflective tool rather than a creative one.In this I mean that, quite often an intranet lags behind what an organisation does. Documents will be put up, after the fact. A department or project will create a view that must be updated and infrequently is. Basically the intranet is an afterthought and not a living breathing part of the work of the organisation. More like a gallery than a factory.
This seems to me to be dead wrong, but possibly a fact of life.
I am asking," Why?". So much is lost, i.e., the access to an accelerated group learning of principles and techniques necesssary to reach difficult group, department or organizational goals.
I can think of at several possibilities, for example:
1) not everyone is proficient at either the technology or the reflective documentation of thought that is involved in , say, klogging our way to a better future. Thus if the klogging is to be done it adds workflow to the technologist's day yet the technologist is not necessarily the 'reflective' sort so that the intranet klogging effort requires collaboration and training time be added before klog-based creation can occur. In short, it may be that the intraorganizational problems created by klogging are perceived to be greater than the benefits. AND/OR2) Several forms of distrust: first---that others see one's thinking before it meets traditional specs for completeness and elegance and thus will cause loss of status. (intra-group distrust), second: the more obvious security concern--that if someone takes our notes then they could sell them to a competitor who could then (with a more massive assignment of person power-- picture MS) solve the problem sooner and thus get to copyright or patent sooner.(inter-group distrust)