Updated: 04/06/2003; 9:03:45 PM.
Transforming Technology
Information of Technology that has transforming or disruptive potential
        

Thursday, May 01, 2003

Thinking about capturing knowledge.

[Curiouser and curiouser!]

Matt - Does your well thought through and elegant  diagram suggest that knowledge can be "captured" by some system?

If so I prefer the BP approach where they reject some form of "capture" and see instead that knowledge is most deep and useful in tacit form embedded in a person. So instead of capturing knowledge, BP make it easy to find the person who has the know how.

For instance in my case as a novice blogger, Critt Jarvis has kindly given me the code to set up a category section and a blogroll. Now Richard Gayle is helping me automate the blogroll. This quite different fro  say a FAQ which would be the knowledge in "capture" form. For me the novice, being mentored by a person is 10 times better than reading about the technique.


8:10:26 PM    comment []

Tiernan Ray: Why Blogs Haven't Stormed the Business World. [Scripting News]

I see the issue as culture. In a masculine culture, I have to know it all. Real men don't ask for directions. Real men don't have feelings. In a traditional workplace you keep you game face on. Knowledge is power - how can you be doubtful? You don't help others without a n expectation for a direct return.

The blog world is so different from this.


1:12:36 PM    comment []

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