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  Friday, June 28, 2002


Friday Notes 2.

IF you are new to The Friday Notes, see WELCOME - First Post - way at the bottom.

Office will be closed from 11:30 a.m. - 2:30 p.m. Friday 6/28/2

  • CE- What is coming up in NEILSA CE:
  • Late Summer / Early Fall 2002 Youth Services Workshops - Aug. 26, 27, 28
  • Town Meeting - September 11
  • Children’s Book Discussions - September 25 & 26
  • Making Facts Come Alive - September 25 & 26

Notice: Confluence will replace the during the year NEILSA ce offerings.

Except, one & two hour workshops at Fall & Spring county meetings, when requested, and 2 roundtables/year. There will be other "special" workshops as needed and workshops sponsored by SLI e.g Town Meeting.

ANNOUNCEMENTS:

In the EYE-OPENER from NWILSA:

4) Email Etiquette--If You Please: I'm (Bonnie) beginning a new feature in EYE-OPENER (when it's a slow news week) that will offer some email etiquette tips. I'm calling it "Email Etiquette--If You Please."

Some of you who have heard me rant might think it would be better named "McKewon's Pet Peeves!" Either one works for me! At any rate, email is now so commonplace that it's easy to fall into habits that can be hard to break, so I'm hoping that these reminders will make our emailing work life more effective.

Actually, this first one is less of a tip and more of a request. I do a great deal of emailing to Northwest libraries. Your questions come to me via email and I answer back the same way, often following up with a phone call or sending material in the mail. My request is this: when I respond back to your emailed question, please send me a quickie reply that you received my answer. Simply, "thanks, Bonnie, I received your answer and it's just what I needed." Or "thanks, Bonnie, but that's not what I was asking," or "I'm still unsure about..." I really need this feedback so that I know whether I've answered your questions, or whether I've missed the mark all together. Thanks so much for getting into this practice!

More netiquette and email tips coming up...and more news next week. Thanks for reading!

NOTE from Ken: Bonnie has her ways, we are happy to get a response but we will assume that you received our reply and are happy with it, unless, you let us know. It IS your responsibility to give us feedback and to demand from us the services you need. Please do not assume, our job is to help you so ask for what you need. There are no dumb questions only questions for which you do not have sure answers - so call – that is why we have 800/877 numbers to call.

YOU WROTE: snippets from e-mails:

Due to the recent article in the Washington Post, http://www.washingtonpost.com/wp-dyn/articles/A37774-2002Jun24.html

The State Library has received some questions about what to do if the FBI visits your library and asks to see library records.

This is a sensitive, complicated, evolving issue and fortunately, the American Library Association has developed some helpful resources. ALA links are further below in this email. ALA suggests being familiar with your state's confidentiality laws, which for Iowa is Iowa Code 22.2 and 22.7.13. "Every person shall have the right to examine and copy public records...(however) the following records shall be kept confidential unless otherwise ordered by the court, by the lawful custodian of the records, or by another person duly authorized to release such information...The records of the library which, by themselves or when examined with other public records, would reveal the identify of the library patron..."

Tips from the 2001 Iowa Public Library Director's Handbook. p. 17-18: "Take every precaution to guard the confidentiality of the library customer...""Make sure the board adopts a confidentiality policy for the library... Included in a policy on confidentiality should be statements on the confidentiality of library circulation records and a statement as to when the custodian of the records may open the records. Iowa Code 22 states that the identity of which customer requested which materials or information may only be revealed:

1) If the library is presented with a court order...

2) If the lawful custodian of the records, defined by an attorney general's statement to be the library director, releases the information. To safeguard customers' confidentiality, the library board should state in the policy that the record can only be opened by the lawful custodian upon receipt of a court order as indicated above."

ALA links:

Confidentiality and Coping with Law Enforcement Inquiries: Guidelines for the Library and its Staff (includes Recommended Procedures for Law Enforcement Visits) http://www.ala.org/alaorg/oif/guidelineslibrary.html

USA Patriot Act (prepared by the ALA Office for Intellectual Freedom and reviewed by legal counsel). http://www.ala.org/alaorg/oif/usapatriotact.html

FBI in Your Library http://www.ala.org/alaorg/oif/fbiinyourlibrary.html

FROM: Sandy Dixon

 

 

FEEDBACK:

Survey: Should LSA's go to a "Fee for Service" Model?

REPLIES - It would appear that the bulk of you think a fee for Service Model is an acceptable idea, in fact I received only one "no" reply, and several ranging from lukewarm to very positive.

CHANGES: Updates – Addresses & Such:

Parkersburg new e-mail kothelibrary@prairienet.net

We have heard that Brown Memorial (Dumont) is currently w/o director

A search is on for a new Director in Wellsburg

NOTE: Light editing at NEILSA>
ALA Advises Holding Certification on NCIPA for E-rate
NOTE: For Consortia members this is handled.
July 1 looms as the deadline for complying with the Neighborhood Children’s Internet Protection Act (NCIPA) for those libraries who are receiving 2002 E-rate discounts for Internet access or internal connections.

A three-judge panel from the Eastern District of Pennsylvania declared the Children’s Internet Protection Act (CIPA) unconstitutional with respect to public libraries. This does not remove NCIPA as a requirement for public libraries participating in the E-rate program.

Guidance concerning how NCIPA certification will be handled in response to the Courts’ decision is expected from the Federal Communications Commission (FCC) within the next few weeks. Based on consultation with the FCC, ALA urges libraries to refrain from filing certification forms until this FCC order is issued and legal counsel have had an opportunity to review it. Put simply, we advise libraries to comply with NCIPA now but to certify compliance to the FCC after the order and possibly new forms have been issued and evaluated. Certification on Form 486 is not required until later.

Libraries participating in consortia face a unique issue because their certification is included with their letter of agency on Form 479. ALA urges libraries that must sign a Form 479 before receiving new direction from the FCC to write in a substitute certification for NCIPA rather than check a box for CIPA certification. For example:

I certify that my library has complied with the requirements of the Neighborhood Children’s Internet Protection Act.

Things to remember:

NCIPA requires that a library adopt an Internet safety policy that addresses five issues:
(1) access by minors to "inappropriate matter";
(2) safety and security of minors when using e-mail, chat rooms and other forms of direct electronic communication;
(3) unauthorized access, including hacking and other unlawful online activities by minors;
(4) unauthorized disclosure of personal identification information of minors; and
(5) measures designed to restrict minors’ access to harmful materials.

NCIPA does not prescribe any specific manner in which to address these issues and does not require filtering or mandate any specific policy.

In addressing the Internet safety policy, NCIPA requires libraries to hold at least one public meeting or hearing with reasonable notice to the public. The meeting must have been held prior to July 1, 2002, and may have been held prior to the enactment of NCIPA.

NCIPA does not define reasonable public notice, but libraries should determine whether local or state regulations define the requirements for an open meeting.

In Iowa go to [http://www.drake.edu/journalism/foi/open_mtgs_recs.html]

The deadline for NCIPA certification on Form 486 is 120 days after the start of service. This is October 29 for services that start on July 1.

HOWEVER, a library must be in compliance with NCIPA as soon as it starts receiving services
. For many libraries their service start date is July 1.

If you have any questions regarding CIPA/NCIPA, please call your state coordinator:
EDUCATION
Pamela Adams Pfitzenmaier, Ph.D.
Director, Educational Telecommunications
Iowa Public Television
6450 Corporate Drive
Johnston, Iowa 50131
phone 515-242-4180
fax 515-242-3155
"Pam Pfitzenmaier" <Pam@iptv.org>;

LIBRARIES
Ken Davenport - NEILSA Consortia Director
An Iowa e-rate coordinator for libraries
Member ALA e-rate Task Force
415 Commercial St
Waterloo, IA 50701-1317
phone 319-233-1200
fax 319-233-1964
Ken Davenport <davenport@neilsa.org>;

Judy Jones, State Library of Iowa
E. 12th & Grand
Des Moines, Iowa 50319
Phone: 515-281-4499
Fax: 515-281-6191
Judy.Jones@lib.state.ia.us

or Claudette Tennant at ALA’s Office for Information Technology Policy (1-800-941-8478).

END PLATE: For those not to busy for a bit of foolishness

 


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