You must register with the listed provider.
Check: http://www.silo.lib.ia.us/for_ia_libraries/continuing_ed/index.html
ANNOUNCEMENTS:
In the EYE-OPENER from NWILSA:
4) Email Etiquette--If You Please: I'm (Bonnie) beginning a new feature in EYE-OPENER (when it's a slow news week) that will offer some email etiquette tips. I'm calling it "Email Etiquette--If You Please."
Some of you who have heard me rant might think it would be better named "McKewon's Pet Peeves!" Either one works for me! At any rate, email is now so commonplace that it's easy to fall into habits that can be hard to break, so I'm hoping that these reminders will make our emailing work life more effective.
Actually, this first one is less of a tip and more of a request. I do a great deal of emailing to Northwest libraries. Your questions come to me via email and I answer back the same way, often following up with a phone call or sending material in the mail. My request is this: when I respond back to your emailed question, please send me a quickie reply that you received my answer. Simply, "thanks, Bonnie, I received your answer and it's just what I needed." Or "thanks, Bonnie, but that's not what I was asking," or "I'm still unsure about..." I really need this feedback so that I know whether I've answered your questions, or whether I've missed the mark all together. Thanks so much for getting into this practice!
More netiquette and email tips coming up...and more news next week. Thanks for reading!
NOTE from Ken: Bonnie has her ways, we are happy to get a response but we will assume that you received our reply and are happy with it, unless, you let us know. It IS your responsibility to give us feedback and to demand from us the services you need. Please do not assume, our job is to help you so ask for what you need. There are no dumb questions only questions for which you do not have sure answers - so call – that is why we have 800/877 numbers to call.
YOU WROTE: snippets from e-mails:
Due to the recent article in the Washington Post, http://www.washingtonpost.com/wp-dyn/articles/A37774-2002Jun24.html
The State Library has received some questions about what to do if the FBI visits your library and asks to see library records.
This is a sensitive, complicated, evolving issue and fortunately, the American Library Association has developed some helpful resources. ALA links are further below in this email. ALA suggests being familiar with your state's confidentiality laws, which for Iowa is Iowa Code 22.2 and 22.7.13. "Every person shall have the right to examine and copy public records...(however) the following records shall be kept confidential unless otherwise ordered by the court, by the lawful custodian of the records, or by another person duly authorized to release such information...The records of the library which, by themselves or when examined with other public records, would reveal the identify of the library patron..."
Tips from the 2001 Iowa Public Library Director's Handbook. p. 17-18: "Take every precaution to guard the confidentiality of the library customer...""Make sure the board adopts a confidentiality policy for the library... Included in a policy on confidentiality should be statements on the confidentiality of library circulation records and a statement as to when the custodian of the records may open the records. Iowa Code 22 states that the identity of which customer requested which materials or information may only be revealed:
1) If the library is presented with a court order...
2) If the lawful custodian of the records, defined by an attorney general's statement to be the library director, releases the information. To safeguard customers' confidentiality, the library board should state in the policy that the record can only be opened by the lawful custodian upon receipt of a court order as indicated above."
ALA links:
Confidentiality and Coping with Law Enforcement Inquiries: Guidelines for the Library and its Staff (includes Recommended Procedures for Law Enforcement Visits) http://www.ala.org/alaorg/oif/guidelineslibrary.html
USA Patriot Act (prepared by the ALA Office for Intellectual Freedom and reviewed by legal counsel). http://www.ala.org/alaorg/oif/usapatriotact.html
FBI in Your Library http://www.ala.org/alaorg/oif/fbiinyourlibrary.html
FROM: Sandy Dixon
FEEDBACK:
Survey: Should LSA's go to a "Fee for Service" Model?
REPLIES - It would appear that the bulk of you think a fee for Service Model is an acceptable idea, in fact I received only one "no" reply, and several ranging from lukewarm to very positive.
CHANGES: Updates – Addresses & Such:
Parkersburg new e-mail kothelibrary@prairienet.net
We have heard that Brown Memorial (Dumont) is currently w/o director
A search is on for a new Director in Wellsburg