[Slate], via [bBlog]: What Toyota can teach the 9/11 commission about intelligence gathering.
When organizations fail, our first reaction is typically to fall into 'control mode': One person, or at most a small, coherent group of people, should decide... But when a failure is one of imagination, creativity, or coordination[~]all major shortcomings of the various intelligence branches in recent years[~]introducing additional control, whether by tightening protocols or adding new layers of oversight, can serve only to make the problem worse.
10:41:14 PM 
|
|
