GreenBuzz reprints the article I wrote for our colleague SustainAbility's intelligence service, Radar: Use your CSR report "as a springboard to improvement, not as a final resting place for valuable information."
The key lies in both the goals and aproach selected for producing a corporate environmental report, and in the process and tools used to do it. 
Shameless self promotion:  
Our Business Metabolics key performance indicator [KPI] software provides an effective, web-based platform for streamlining the collection, analysis, management and effective deployment of environmental performance information to support better business decision making. 
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