Dan Gillmor opines on Groove, Windows, and control. Dan, the fascinating thing about our product and business to date is that we're experiencing both edge-effects and center-effects.
Yes, we sell to enterprise customers who have either the desire or the need to control, and yes, we'll make sure that they have what they need. Yes, there are some control freaks out there. But there's really also a valid issue of accountability, e.g. FDA requirements in pharma and similar SEC requirements in financial services, or the Federal Records Act in the government. Don't know about anyone else, but I think that we want things to be FOIA-discoverable, even if they're using dynamic collaboration tools such as Groove.
But we also sell to independent users (change agents within enterprises, individual freelancers, small business people ... you name it) who are blown away by the freedom and empowerment. No third party control, no dot com website to rely upon, no digital restriction management, nada.
I've seen enough change in this industry that I won't speculate about what the future holds. I can tell you that I will do what it takes to ensure that Groove has a chance to have a very broad, ubiquitous impact, that there are many potential users and customers out there with varying platform and feature needs, that I'm very pragmatic in achieving desired outcomes, and that the only "grand plan" is to create something of substantive value for customers.
Somewhere therein the future lies. [Ray Ozzie's Weblog]
7:34:38 AM 
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