Book Reviews
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Tuesday, May 8, 2007
![[Item Permalink]](http://radio.weblogs.com/0112083/images/ur_bullet.gif){kind=small} Being honest vs. respecting the customers -- Comment()
I have listened but not really understood the Windows activation stories by PC users. It seems that the system is really draconian and makes the user feel that he/she is a suspected criminal. Contrast this with Apple's attitude, where there is no such a system in place. In fact, quite the opposite, as pointed out by Simson Garfinkel in Technology Review: "... few Apple customers hate the company the way so many Windows customers hate Microsoft. Apple even sells a "Family Pack" version of its operating system, which lets diehard Mac fans spend an extra $70 for the legal right to install the OS on "up to five" computers in their homes. I bought one last year: it contained exactly the same DVDs that the single-user edition did. The difference is in the buyer's heart. " [via Social Media]
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