Updated: 3/28/2005; 11:20:57 AM.
Mondegreen
Erik Neu's weblog. Focus on current news and political topics, and general-interest Information Technology topics. Some specific topics of interest: Words & Language, everyday economics, requirements engineering, extreme programming, Minnesota, bicycling, refactoring, traffic planning & analysis, Miles Davis, software useability, weblogs, nature vs. nurture, antibiotics, Social Security, tax policy, school choice, student tracking by ability, twins, short-track speed skating, table tennis, great sports stories, PBS, NPR, web search strategies, mortgage industry, mortgage-backed securities, MBTI, Myers-Briggs, Rensselaer Polytechnic Institute, RPI, Phi Sigma Kappa, digital video, nurtured heart.
        

Saturday, April 17, 2004
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The quality of the permanent packaging can add a lot of value to the product. I'm not talking about the box it comes in that you later throw away, but the case, or any other permanent form of packaging.

For instance, we bought a vacuum cleaner that has a compartment for all the attachments (I know, that is pretty common in vacuum cleaners). It sure beats having to put them in a box in the closet (if you are organized), or having them lie on the closet floor (if you are not organized). On the other hand, this vacuum cleaner does not have a retractable cord, which is a big drawback--every time you use it, you have to unloop the cord 8 times from its cleats.

A stupid example of the opposite is my new camera, which does not have a retainer for the lens cap (I know you can buy $2 third-party products; I already bought one, and the glue failed).

An idea that comes to mind is a retractable earbud, built into the body of a cell phone. I like using earbuds on occasion, but don't need them regularly, so I don't I carry them around with me. Thus, I generally don't have it when I decide I would like to use it. But, if I could just pull it out from the base of the cell phone--wow! Yes, it would take a little more space in the body of the cell phone, but in my opinion, cell phone size stopped being critical a couple of years ago.

So if Sony wants to have a high-end line of electronics, I think they should consider things like: value-added packaging, and industrial design (for instance, using a more expensive material--titanium or magnesium, for instance--when a cheaper one--plastic--would do, just because it looks and feels "better"). But you can't charge an order of magnitude more for these things; they are worth a 25%-50% premium, in my estimation.


7:58:31 PM    comment []
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Article in the NYT says: "Slow to Adapt, Nokia Loses Market Share in Latest Cellphones". No kidding. After I slammed my Samsung flip-phone in the car door, I replaced it with a Nokia. I hate it. It is so utterly mediocre. It wasn't even cheap--$150.

The article goes on to contrast Nokia's falling fortunes with Samsung's rise. I had 3 straight Samsung phones in a row. From a features and useaibility persepctive, I loved them. But they all had quality problems. The first two, after they were a year old (and not abused), developed a problem where the volume would fade in and out erratically (not a mere reception problem), particularly if the battery were less than full.

It also talks about how Samsung is focusing on high-end phones. Good for them, I guess, but I deplore that trend. It is hard to find a good, cell-phone-only phone now. Which is part of the reason I went for the Nokia--it was in stock locally.


8:32:12 AM    comment []

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