so, wtf!@ userland.. we have a contract! you take my money and you make sure you apply it to my account. if you dont know where to apply the funds you send a message and ask. dont just file it away and turn off my services!
i've confirmed that my hit tracking was turned off on the 12th because that's when my trial expired. i have sent in my receipt from having paid friday, my system configuration. everything. i did that in the morning. in the afternoon i got asked to provide that same information again. i have. its hours later now and the f* database is still not updated. i track my own hits through logs on sonic.net.... but the point is we have a f* contract and your customer service is making me work and not delivering for me.
turn on my hit-tracking guys - i'm furious! you make me work and you dont f* deliver after 3 rounds of f* email. one message from me should have been enough. how do you expect to grow.. this is maddening.