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      |  | Saturday, June 29, 2002 |  
  
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 THREE THINGS TO DOCan these be done in a weekend?
 
9:18:23 AMSelect and purchase: 
A new notebook computer - Windows or Mac & which model?
Windows XP
PRO: no learning curve, meets all needs, allows customer demosCON: no coolness factor, routine, blah, no iPhoto applicationSpecs:
P4, 1.4Mhz or better512MB or better30GB drive or betterDVD/CD-RW combohi res videoWireless ready (optional)under 7lbs. Mac
PRO: Mac, OSX, slick, convenient, iPhotoCON: new software, learning curve, can I make money with it? Models?
IBM?HP?Sony?other?Mac
Tibook?iBook? A digital camera
Canon G2? (is it too old and soon to be replaced?)Canon S40?Panasonic DMC-LC40? (Panasonic? yeah, but a Leica lens!)other? A wireless access point for the home network
Linksys WAP11?802.11a?Replace the existing switch/router/firewall with a comparable device that's wireless? Reader suggestions are welcome!   |  |  
  
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 DEJA VU - ALL OVER AGAIN 
8:01:12 AMWhat did you change?. A conversation between two people working on a Web project (no prizes for guessing which is the programmer). "This Web page was perfectly OK and [Jonathon Delacour] 
We sell and support business management software. Support calls take the form described in Jonathon's post. In our case the diagnostic process is somewhat reversed. The user of the software is calling to report a problem. We're faced with understanding what has changed in the "switches & parameters" of the accounting software that could lead to the reported difficulty. Nine times out of ten, the question, "what has changed?" is met with an immediate and emphatic "nothing." At that point, support becomes a delicate human interaction where "repairing the customer" is as important as "repairing the software."   |  |  
  
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 THINGS THAT SHOULD NOT BE DONE 
7:49:27 AMrange from TV shows of no redeeming value to "art" with no purpose but to shock. No matter how many times we cry out for freedom of speech and freedom to "express ourselves," some things in life are better left unseen. It seems there are people ready to stand up and fight for (literally) any idea today. Some simply are not worth fighting for. Filth is filth. When something is produced with so much cultural and ethnic hatred, we have to look beyond the piece of work at the hearts of the people who produce and harbor that thing. We are outraged at the "redneck" in America that is capable of extremist thought. We must also be outraged at the "world's rednecks" that exist for no purpose but to hate. 
Palestinian Baby Picture Stirs Anger. The Israeli army distributed a photograph of a wide-eyed Palestinian baby dressed like a suicide bomber - complete with a Hamas headband and what appeared to be an explosives belt - stirring anger Friday among Israelis, who accused Palestinians of arming their children with hatred. [AP World News]   |  |  
 
                  © Copyright 2002 Steve Pilgrim.
                 
 
   
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