Outsourcing
Giga, 11/6/02: Desktop Outsourcing Players: SBS’ SieQuence
Robert McNeill
What is SieQuence? How does it fit into the Siemens Business Services (SBS) and Siemens portfolio?
Siemens Business Services (SBS) SieQuence methodology is not a product but a series of IT scenarios documenting how SBS North America aims to provide outsourcing services according to a given client’s IT demands. SieQuence is SBS America’s attempt at productizing its infrastructure outsourcing services and providing a road map for increased account penetration. The SieQuence methodology was intellectual property of the Entex organisation, which SBS acquired in 2000 and now accounts for around 25 percent ($120 million) of SBS North America revenues of around $500 million.
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Infoworld, 11/8/02: Outside interests
Brian Fonseca and Ed Scannell
KNEE-DEEP IN BUDGET cuts and facing an alarming rate of graying software and hardware investments, customers are embracing outsourcing to unify disparate applications and to reinvigorate IT architectures.
From niche boutiques to giant professional services firms, difficult market conditions have irrevocably altered the profile of outsourcing vendors and the reach of services they deliver. Wholesale changes in customers' business needs are pushing flexibility, expertise, and integration capabilities to support applications that can no longer live in silos, says Amy Mizoras, program manager at Framingham, Mass.based IDC.
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Computerworld, 11/11/02: Rules of Engagement
By KATHLEEN MELYMUKA
Mimi Moran's IT client services group handles all the moves, adds and changes for hardware and software at the Framingham, Mass., offices of Genzyme Corp., a biotech company. All 51 people in the group have badges that allow access to Genzyme buildings, offices, cafeteria, closets and cubicles. They all use passwords to roam through the corporate intranet and most systems. But 30 of them aren't Genzyme employees at all. They're contractors from Siemens Business Services Ltd. in Berkshire, England.
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IT Management
ZDNet, 11/11/02: CIOs: ROI software to the rescue
By Larry Dignan
With every potential information technology purchase now under intense scrutiny, a few software vendors are working to help chief information officers look before they leap into big expenses.
Orlando, Fla.-based Alinean recently shipped ValueIT, a "return on investment" tool kit. The software lets CIOs evaluate IT projects based on risk and potential return and set benchmarks to evaluate pending projects.
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Security
Computerworld, 11/8/02: Keep IT managers on top of security
By Peter H. Gregory, CISSP, CISA
In this series of articles, I'll examine the knowledge that typical IT managers and directors need to have about information security. Subsequent articles will explore this subject in more detail by describing some of the ways IT managers can obtain this knowledge and use it to better protect their information assets.
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Computerworld, 11/11/02: Clientless VPNs Gain Steam
Offer access to corporate nets from any computer
By MATT HAMBLEN
Financial conglomerate Loews Corp. next week will begin the second phase of a clientless virtual private network (VPN) rollout to give remote users access to its internal network.
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Desktop Trends
Giga, 11/6/02: IT Trends 2003: Desktop Technology
Rob Enderle
It was clear that 2002 was not going to be a banner year for desktop technology. Both the consumer and the corporate markets were saturated, two of the largest computer companies were trying to merge and we had both a global recession and a massive terrorist scare working against sales. Average prices of PCs were in a free fall and volumes were either falling or barely holding even. To add to this, we had a license change by Microsoft that shifted money from hardware purchases to software, putting further pressure on the segment. Budgets during the year, for the most part, were not relieved and companies under cost pressure are trying to shift to longer service cycles for their machines in an attempt to avoid lower priority capital expenditures. Justifications remain focused on projects that provide a hard payback in 12 months and 2003 spending for this class of technology is not expected to increase as a result.
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