Outsourcing
Gartner, 5/1/03: A Blueprint for Successful Sourcing
Whether an enterprise outsources a lot or a little, success depends on good tactical execution of a sound sourcing strategy.
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Gartner, 5/6/03: BPO: Climbing the Learning Curve
Abstract: Increased awareness and adoption of business process outsourcing should not overshadow the fact that early adopters are still seeking to understand the cost and business benefits of these services.
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Forbes, 5/8/03: Outsource? Out of the Question!
By Susan Kitchens
America's federal and state governments face collective deficits approaching a staggering $300 billion in fiscal 2004. You'd think they'd be interested in saving on paper-pushers.
But unlike the private sector, which is increasingly relying on technology to outsource back-office and technology-support work to lower-wage nations like India and the Philippines--saving a third in personnel costs--public agencies are doing virtually no such job-shifting.
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IT Management
CIO, 5/1/03: Why Good CIOs Make Bad Decisions
Dan Ariely's research in behavioral economics seeks to explain why CIOs make poor investment decisions and why they don't know what technology is worth.
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Secuity
Computer Reseller News, 5/12/03: McAfee Readies Anti-Virus Management Console
By Marcia Savage
McAfee Security, a division of Network Associates, on Monday released a new version of its ePolicy Orchestrator antivirus management console that offers faster updating and a new Small Business Wizard.
Included in ePolicy Orchestrator 3.0 is a new express global updating feature, which enables enterprises to update up to 50,000 systems in an hour or less, said Steve Crutchfield, group marketing manager at McAfee, based here. Previously, updating that many systems could take hours or even a few days, he said.
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The Register, 5/12/03: Fizzer stealth worm spreads via KaZaA
By John Leyden
Yet another Internet worm has been discovered spreading through the KaZaA P2P file-sharing network.
Fizzer, which can spread via email as well as over file sharing networks, is more dangerous that most such worms because its malicious code includes key logging and Trojan functionality.
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Computerworld, 5/9/03: CERT warns of 'Peido-B' virus threat
By Paul Roberts
The CERT Coordination Center is warning Internet users to beware of a new e-mail-borne threat that could allow an attacker to run malicious code on a victim's computer.
The new threat, known as "Peido-B," "VBS/Inor.B" or "Mother's Day Virus," arrives in an e-mail that masquerades as an administrative message.
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Gartner, 4/22/03: When to Buy Security Products From Microsoft
Microsoft's security business unit will provide strong security solutions for Windows-centric environments. Enterprises with more-heterogeneous environments should consider best-of-breed security vendors instead.
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Help Desk
Gartner, 4/28/03: Help Desk and Consolidated Service Desk Systems and Software: Overview
There is a vast difference between the traditional help desk system and a consolidated service desk package. Understanding this difference is the key to a successful implementation.
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EDS
Gartner, 5/2/03: What's Really Up With EDS: FAQs Spring 2003
EDS has been closely watched since its September 2002 warning that earnings would be about 18 percent of
previous estimates. EDS' past, present and future are discussed in responses to frequently asked questions.
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Desk
Computerworld, 5/9/03: LANDesk's CEO on life after Intel, SARS and 11 quarters of profits
By MATT HAMBLEN
Joe Wang, CEO of LANDesk Software Ltd. in South Jordan, Utah, talked about revenue growth, SARS in Beijing and other issues confronting the desktop, server and device management company, which was a part of Intel Corp. until its s`pin-off last year. Wang spoke this week with Computerworld.
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Future
Barron’s, 5/12/03: Great Expectations
UBS Warburg's Pip Coburn sees a "supernova rally" in tech stocks, but then what?
By ERIC J. SAVITZ
An Interview With Pip Coburn -- Pip Coburn, the global technology strategist at UBS Warburg, has some good news and bad news. The good news is, he thinks tech stocks are setting up for a "supernova rally" which will take the Nasdaq Composite back to 2000 or higher. The bad news is, he expects the rally will eventually burn itself out for lack of fuel.
And when it does, Coburn says, investors will find a distinct lack of new technologies to propel revenue growth. In Coburn's view, that will mean some lean years for technology investors, marked by slow growth and steadily compressing P/E multiples. Coburn provided the details in a thought-provoking Q&A.
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