Outsourcing
Computerworld, 5/30/03: Managing security without losing your head (count)
By Grant Geyer
As information security threats grow in number, volume and sophistication, the Internet is becoming a more dangerous neighborhood in which to set up shop.
In the first months of 2003, companies fought off the Slammer worm, another CodeRed variant (CodeRed.F) and Deloder. Security professionals scrambled to address the most recent bit of "worm bait" -- the WebDav vulnerability. A company's CIO and IT staff often have neither the resources nor the expertise to handle these security challenges. Even those companies that are fortunate enough to have full-time chief information security officers and security staffs don't typically have the tools in-house to visualize and address real-time attacks. In addition, few have the capability to obtain Internetwide security intelligence. This is where managed security services providers (MSSPs) can help.
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Gartner, 5/9/03: Financial Services Providers Steer IT Spending Toward Outsourcing
Over the past two years, financial services providers (FSPs) and IT services providers have both faced the uncertainty that comes with an economic slowdown and severe constraints on resources. IT services contracts have been renegotiated, layoffs have been necessary and bright spots have been hard to find.
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Business Process Outsourcing
Gartner, 5/21/03: Compound Metrics Required to Reflect Full Value of BPM
Enterprises that justify investments in business process management through return on investment alone see only part of the picture. You can better justify business process management by also focusing on business value.
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Gartner, 5/19/03: How to Grow a BPO Business in 2003
Viewpoint: Many companies that outsourced business functions in a piecemeal way are now adopting more comprehensive forms of business process outsourcing, but the market is still immature, and trends are emerging.
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Networking
IDG, 5/29/03: The Next Ethernet
Stephen Lawson
(05/29/2003) - At a recent event celebrating its 30th birthday, the trailblazers of Ethernet marveled at its evolution from a cable between copiers that ran a bit faster than today's home broadband services to the key technology in huge enterprise networks and even carrier data services. A recurring refrain was that Ethernet today is nothing like what they invented.
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Mobile
Computerworld, 5/30/03: Intel's Centrino may crash Windows when used with VPNs
A work-around requires disabling some of the Centrino features
By BOB BREWIN
Notebook and laptop computers based on Intel Corp.'s new mobile and wireless Centrino chip architecture can experience a "blue screen" crash in Windows XP when running widely distributed virtual private network (VPN) security software from Nortel Networks Ltd., according to Mike Schexnaydre, a Nortel software engineer.
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ZDNet, 5/30/03: Bluetooth: The Truth Gets Worse
Despite the promise it holds for being the first wireless cable replacement technology that's based on interoperable standards and that doesn't require line of site like InfraRed, Bluetooth is suffering its share of setbacks. After executives from the Bluetooth Special Interest Group left ZDNet executive editor David Berlind's home office scratching their chins over a series of failed interoperability demonstrations, the plot thickened. ZDNet readers wrote in with tales of their own failures, and of how Microsoft's Bluetooth-based keyboards and mice work only with Microsoft-branded Bluetooth transceivers. Is Bluetooth drowning, or will it eventually come up for air?
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Backup / Restore
Computerworld, 5/29/03: AT&T offers reliable pipe for storage backups
StorageConnect will work with managed storage services
By MATT HAMBLEN
AT&T Corp. announced two more network services this week to help businesses connect to data backup locations reliably and to remotely access their servers inside hosted data centers.
The AT&T StorageConnect Service and the AT&T Direct Control services work in conjunction with a variety of other services focusing on business reliability, as AT&T moves beyond its traditional role as a "seller of network pipes to a seller of services," said Zeus Kerravala, an analyst at The Yankee Group in Boston.
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Optimism
The Wall Street Journal, 5/30/03: Tech Industry's Glass Again Looks Half-Full
By DON CLARK and ROBERT A. GUTH
CARLSBAD, Calif. -- After three years of dashed hopes, the humbled leaders of high technology have a funny feeling again: optimism.
Technology executives and investors gathered here this week for The Wall Street Journal's D: All Things Digital conference point to anecdotal evidence of momentum in an industry that has been bouncing from trough to trough. Their comments are based partly on the uptick of a few key technologies, including digital cameras, digital music, wireless networking and broadband communications.
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